Welcome to our Billing Policy

No Monthly Spend Requirements | No Monthly Retainer | 100% Usage Based

We provide one of the most flexible billing policies within the digital agency space.

We work with a wide range of clients in the entertainment industry. With that experience we have developed a straightforward and flexible billing procedure to meet the complex needs of clients around the world.

$500 YouTube Channel Setup Cost

Applied directly to your Google Ad spend

100% of your setup fee will be used directly for your Google Ads costs. We charge this upfront as conducting a clean onboarding process requires:

  • Setup and configuration of new Google Ads accounts.
  • Setup and configuration of new Google Analytics accounts.
  • Syncing of data between YouTube/Google Ads API bridges to Data Studio.
  • Setup and building of custom reports in Data Studio.
  • Full communication access to us via phone and email.

100% Usage Based Billing

Never pay for more than what you use

Hardly Creative does not charge a monthly fee nor do we have monthly spend requirements. After you are setup as a client you are free to run as many or as few video campaigns as you’d like, we will always be here ready for you.

You will also be able to transparently monitor exact cost data for every campaign and cost per view expenses in Google Data Studio which pulls data in real-time from the Google Ads API.

Weekly Billing Cycle

Invoices dispatched every Monday

We auto charge the credit card/bank account on file every Monday during U.S. business hours for what was spent in the previous 7 days.

We may also initiate an auto charge during the week if your Google Ads charges exceeds a $500 threshold.

If you ran no campaigns in the previous week, there is no charge. Clients are free to go for as long as they need without running campaigns, Hardly Creative does not charge a monthly retainer fee.

All payments are processed via Stripe or GoCardless depending on your country location and preferred method of payment. Hardly Creative uses Chargebee to centrally manage all client billing globally.

Payment methods include: Visa, Mastercard, Discover, American Express, Apple Pay, ACH (U.S.), SEPA (EU), Giropay (Germany), iDEAL (Netherlands), Bancontact (Belgium), and GoCardless with TransferWise integration.

Refund Policy

Need to cancel service? Not a problem.

Our setup fee is non-refundable. Because we are an agency that charges for only 100% usage, there won’t be any additional refunds to provide. If your company needs to discontinue service, let us know immediately and we will pause all active campaigns ASAP and then we will make a final charge with the credit card on file to close out the remaining charges from Google Ads.