Welcome to our Billing Process
100% Usage Based | No Monthly Retainer | Completely Transparent
We provide one of the most flexible billing policies within the digital agency space.
We work with a deep bench of incredible clients and with that experience, we have developed a straightforward and flexible billing process to meet the complex needs of clients around the world.
100% Usage Based Billing
Never pay for more than what you use
Hardly Creative does not charge a monthly retainer fee. When we onboard you as a client you will be given immediate access to Google Data Studio where we integrate spend reports from all marketing channels we manage for you.
Data Studio is where you will transparently monitor exact cost data for every campaign. These reports are updated in real-time, 24/7.
Weekly Billing Cycle
Invoices dispatched every Monday
We auto charge the credit card/bank account on file every Monday during U.S. business hours for what was spent in the previous Monday thru Sunday cycle.
All payments are processed via Stripe or GoCardless depending on your country location and preferred method of payment. Hardly Creative uses Chargebee to centrally manage all client billing, globally.
Payment methods include: Visa, Mastercard, Discover, American Express, Apple Pay, ACH (U.S.), SEPA (EU), Giropay (Germany), iDEAL (Netherlands), Bancontact (Belgium), and GoCardless with TransferWise integration.
Refund Policy
Need to cancel service? Not a problem.
Since we only bill for usage there won’t be any refunds to process. If your company needs to discontinue service, let us know immediately and we will pause all active campaigns ASAP and then we will make a final charge with the credit card on file to close out the remaining charges across all marketing platforms.
