Privacy Policy

1. Introduction

Hardly Creative ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website and analytics tools.

By accessing or using our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

We collect several types of information from and about users of our services, including:

• Personal information such as name, email address, and contact details when you create an account or contact us.
• Information about your business and advertising accounts when you use our analytics services.
• Usage data about how you interact with our services.
• Device and browser information when you access our website.

3. Meta Ads Data

For clients using our "Earn & Excel" platform, we access and process Meta Ads data through the Meta Marketing API. This includes:

• Ad account insights including spend data and campaign performance metrics.
• Campaign names and structures.
• Ad performance data over time.

We access this data only with your explicit permission and in accordance with Meta's Platform Terms. We do not sell or share your Meta Ads data with third parties except as described in this policy.

4. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services.
• Process and analyze your advertising data to deliver insights and analytics.
• Communicate with you about our services, updates, and support.
• Monitor and analyze usage patterns and trends.
• Protect the security and integrity of our services.
• Comply with legal obligations.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

For Meta Ads data, we store historical data to provide trend analysis and performance tracking over time. You can request deletion of your data at any time by contacting us.

6. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Third-Party Services

Our services may integrate with third-party services, including Meta's platforms. Information collected by these third parties is subject to their privacy policies and practices. We encourage you to review the privacy policies of any third-party services you access through our services.

8. Analytics and Cookies

We use analytics services such as PostHog to collect information about how users interact with our services. These services may use cookies and similar technologies to collect information about your use of our services and other websites.

You can control cookies through your browser settings and other tools. However, if you block certain cookies, you may not be able to use all the features of our services.

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing, correcting, or deleting your personal information.
• Withdrawing your consent to our processing of your information.
• Requesting restriction of processing of your personal information.
• Requesting transfer of your personal information.
• Opting out of certain data sharing arrangements.

To exercise these rights, please contact us using the information provided below.

10. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe we have collected information from your child, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Information

If you have any questions about this Privacy Policy, please contact us at trevor@hardlycreative.com.